At Medihub Gallery Pvt Ltd, a Medical Equipment’s Supplier based in Udaipur, Rajasthan, we are committed to ensuring timely and secure delivery of all orders to our valued customers across India. This Shipping Policy explains how we process, handle, and deliver shipments for our medical equipment and related products.

Once an order is confirmed, it is processed within 1–3 business days (excluding Sundays and public holidays). Processing time includes verification, packaging and handover to our logistics partners. Delivery times may vary depending on the customer’s location, product availability and the chosen mode of transport. Typically orders within Rajasthan are delivered within 3–7 business days, while deliveries to other parts of India may take 7–14 business days. Please note that these are estimated timelines and may be affected by external factors such as courier delays, transportation issues, or regional restrictions.

We partner with reliable courier and transport services to ensure that products are handled carefully and reach our customers in good condition. For large or heavy medical equipment, we may arrange specialized transport to ensure safe delivery. Once your order is dispatched, you will receive shipment details and if applicable a tracking number to monitor the delivery status.

Shipping charges may vary depending on the order size, weight, and delivery location. Any applicable shipping cost will be clearly communicated before finalizing the order. For bulk or institutional orders, customized shipping arrangements may be made in coordination with our sales team. Customers may also choose to arrange their own transport if preferred subject to prior approval.

We take utmost care in packaging all medical equipment to prevent damage during transit. However, in the unlikely event of receiving a damaged or defective product .Customers are requested to notify us within 48 hours of delivery, providing relevant photographs and order details. Our team will review the issue and arrange for a suitable resolution in accordance with our Return and Replacement Policy.

Currently, Medihub Gallery Pvt Ltd Company ships products within India only. International shipping is not available at this time. We do not take responsibility for delays caused by courier companies, incorrect shipping addresses provided by customers, or unforeseen circumstances such as natural disasters or government restrictions.

If you have any questions or special requests related to shipping or delivery. Please contact our customer support team at medihubg@gmail.com or call us at 7976573572.